Department: Servicing - GSE We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities. We believe seeking diverse talent and promoting the inclusion of all perspectives are more than moral imperatives – they are critical to our success and ability to innovate and grow. Department Overview Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas: Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D’s Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch’s highest-rated Servicers, with a rating of CPS1-. The Impact You Will Have This is an entry level position and an excellent opportunity for advancement within the Asset Management Department. The primary role of the incumbent will be as a junior member of the team. Primary Responsibilities Assist in the creation of routine and ad hoc portfolio reports. Responsibilities include: Research macroeconomic data and property performance data for individual markets Review data to determine the most effective ways to present meaningful trends. Coordinate, record and review annual property inspections, including both setting up and follow up with property representatives/borrowers and inspectors (in-house and third-party vendors) Create reports monitoring loan maturities and communicate with relevant internal parties about the status of maturing loans. Organize and manage all Asset Management electronic records (contact database and inspection files and reports) Manage various Asset Management processes: Monthly Asset Management reports Update portfolio database (Salesforce, Intranet, etc.) Manage and oversee the quarterly financial analysis process for all portfolio loans. Conduct quarterly financial analysis for multifamily and commercial loans in the portfolio (e.g., collect financial data, analyze financial statements, summarize, and present findings, along with proposed adjustments/solutions) As necessary, assist with quarterly Watch List updates regarding, occupancy, concession levels, etc. Communicate with clients to determine appropriate loan arrangements. Perform other duties as assigned. Attendance is generally 8:30 am – 5:30 pm EST Monday through Friday with the ability to work up to 2 of those days remotely. Education and Experience Bachelor’s degree in business or finance Previous experience in the real estate industry is preferred. Knowledge, Skills and Abilities Computer skills including MS Outlook, MS Excel, and experience with database software. Demonstrated analytical and quantitative skills with the ability to evaluate data quickly and present information in a coherent manner. Strong written and verbal communication skills Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes. Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders #LI-CR1 What We Offer The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023 Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include: - Up to 83% subsidized medical payroll deductions - Competitive dental and vision benefits - 401(k) match - Pre-tax transit and commuting benefits - A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance - Paid maternity and parental leave, as well as other family paid leave programs - Company-paid life, short and long-term disability insurance - Health Savings Account and Healthcare and Dependent Care Flexible Spending Commitment to diversity, equity, and inclusion, with employee resource groups organizing activities and providing a space for open communication Career development opportunities Empowerment and encouragement to give back – volunteer hours and donation matching *Eligibility may vary based on average number of hours worked EEO Statement We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information. We strive to be a safe place to ask questions, build professional relationships, and develop careers. SPAM Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process. Our experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in our area.